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Refund & Balance Guide · Resource guide

Reading a refund adjustment or offset notice

The notice explains which agency acted and why the payment changed.

Updated October 23, 2026 · 2 min read · General educational information

Start with your situation

Save the complete document and match its amounts to the return and deposit. A letter from a different agency may require a different dispute route from an IRS return adjustment.

Read the request before the amount

An IRS envelope can concern a balance, a correction, a missing document, or identity verification. Find the notice number, tax period, requested action, and response date. Compare it with your own return and payment records. A letter asking for information is not automatically a finding that every figure is correct.

Make a four-column response sheet

Write down what the agency says, what your records show, the evidence supporting your position, and the action required. Mark unanswered questions instead of guessing. Follow the letter's response instructions and keep a complete copy of anything sent, including delivery evidence. A consultation does not replace a response due to the agency.

  • Save every page and enclosure
  • Record the notice number and response date
  • Match the tax year to your records

Questions to consider

Should I ignore a letter if I disagree?

No. Follow its dispute instructions and response date. An unsupported assumption that the letter is wrong can leave the issue unresolved.

Official resources

This guide provides general information. It does not assess your eligibility, establish representation or guarantee an outcome. Check current agency guidance and get advice based on your own facts.

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